Community Manager
- Location
- Aluva, Kerala
- Work model
- Full-time (hybrid may be considered)
- Experience
- 0 to 5+ years
- Probation
- 3 month
About the role
You are the first person members and volunteers hear from. The role covers bringing new members in, keeping the community active and helpful, and supporting the campus and city chapters that carry AICNI to every state. You will work with chapter leads, volunteers and the events team, and you will report plainly on what is working.
What you will do
- Bring in new members through campuses, colleges, social channels and partner communities
- Welcome new members, answer their questions and point them to programs, events and projects
- Run and moderate the member groups on Discord and WhatsApp, and keep them useful and respectful
- Recruit, train and support volunteers and campus ambassadors
- Work with campus and city chapter leads: review applications, guide new chapters and check in on active ones
- Plan community programs such as study groups, project showcases and member spotlights
- Track joins, activity and feedback, and share a short report with the team each month
Skills that help
- Community building
- Discord and WhatsApp communities
- Campus outreach
- Volunteer coordination
- Member onboarding
- Moderation and conflict handling
- Engagement reporting
- Clear written communication